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Terms and Conditions

Welcome to WingJam Festival!

Please read these Terms and Conditions ("Terms") carefully before using our services, attending the event, or making any purchases. By accessing our website or participating in any event, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Ownership and Intellectual Property

1.1. The WingJam Festival is owned and operated by Savour Events Ltd, a limited company registered in England. All intellectual property rights, including names, logos, and content, are the property of Savour Events Ltd. Unauthorized use of these materials is strictly prohibited.

2. Ticketing and Admissions

2.1. Ticket holders assume all risks and dangers incidental to the event. Savour Events Ltd, its agents, and affiliates are released from any claims arising from such causes.

2.2. Tickets are non-refundable except in the case of event cancellation, in which case refunds will be issued by the responsible party.

2.3. Exchange and Ticket Transfer Options:

  • Transfer to Another Day: For festivals spanning multiple days, ticket transfer to a preferred day (Friday, Saturday, or Sunday) is available based on availability.

  • Transfer to a Future Event: In the event of complete inability to attend, tickets can be exchanged for a future event at the held price for the equivalent session.

  • Name Change on Ticket: If you find someone to take your place, we gladly facilitate a name change. Please email us with the new attendee’s details, and we’ll manage the process for you.

2.4. Savour Events Ltd is not responsible for any taxes associated with ticket purchases. Customers are solely responsible for any applicable taxes on their transactions.

2.5. The venue reserves the right to refuse admission and conduct security searches for patron safety.

2.6. Ticket resale for profit is prohibited and may result in voiding the ticket.

2.7. Age Restrictions: Only attendees aged 18 and above are allowed to the evening session. Kids are allowed to the afternoon sessions, and attendees under 12 go free.

3. Purchasing Concessions

3.1. Transactions for food, drinks, and merchandise ("Concessions") are the responsibility of the attendee. Savour Events Ltd is not liable for transactions with third-party vendors.

3.2. Prices are subject to change without notice. Savour Events Ltd reserves the right to refuse or cancel orders at its discretion.

3.3. Attendees are responsible for any applicable taxes on Concessions.

3.4. Concession purchases are final, with the exception of legal requirements.

3.5. Regulated Concessions, such as alcoholic beverages, may only be purchased and consumed by individuals of legal age.

4. Legal Compliance

4.1. Attendees must comply with all applicable laws, regulations, and third-party agreements during the use of our services.

5. Modifications and Termination

5.1. Savour Events Ltd reserves the right to modify or discontinue the festival or services without prior notice.

6. Law and Jurisdiction

6.1. These Terms are governed by English law, and any disputes shall be subject to the exclusive jurisdiction of English courts.

6.2. If any provision is deemed invalid, the remaining Terms will remain in effect.

6.3. Savour Events Ltd does not warrant that materials on the website comply with local laws outside the UK.

7. Your Feedback and Complaints

7.1. For questions, comments, or complaints, contact us at info@savourfestival.com.

8. Survival and Modifications

8.1. Certain clauses will survive the expiration or termination of these Terms.

8.2. Savour Events Ltd reserves the right to modify these Terms at its discretion.

Thank you for being part of WingJam Festival! We look forward to delivering an exceptional experience.

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