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Terms and Conditions

Welcome to WingJam Festival!

 

Please read these Terms and Conditions ("Terms") carefully before using our services, attending the event, or making any purchases. By accessing our website or participating in any event, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

 

1. General Admission and Ownership

1.1. Tickets grant admission to the specified WingJam event at the date and time stated on the ticket. All tickets are subject to availability and may be sold on a first-come, first-served basis.

1.2. The WingJam Festival is owned and operated by Savour Events Ltd, a limited company registered in England. All intellectual property rights, including names, logos, and content, are the property of Savour Events Ltd. Unauthorised use of these materials is strictly prohibited.

 

2. Age Restrictions and Ticketing

2.1. Attendees must be at least 18 years of age. Proof of age may be required at the entrance.

2.2. Tickets must be purchased from authorised outlets, primarily our website, to ensure validity. Tickets bought from unauthorized sources will be invalid.

2.3. Tickets are non-refundable except in case of event cancellation. Refunds for cancelled events will be processed as per the refund policy stated below.

2.4. Exchange and Ticket Transfer Options:

  • Transfer to Another Day: For festivals spanning multiple days, ticket transfer to a preferred day (Friday, Saturday, or Sunday) is available based on availability.

  • Transfer to a Future Event: In the event of complete inability to attend, tickets can be exchanged for a future event at the held price for the equivalent session.

  • Name Change on Ticket: If you find someone to take your place, we gladly facilitate a name change. Please email us with the new attendee’s details, and we’ll manage the process for you.

2.5. Savour Events Ltd is not responsible for any taxes associated with ticket purchases. Customers are solely responsible for any applicable taxes on their transactions.

2.8. Age Restrictions: Only attendees aged 18 and above are allowed for the evening session. Kids are allowed for the afternoon sessions, and attendees under 10 go free.

 

3. Event Changes and Safety Measures

3.1. WingJam reserves the right to change the event date, venue, or lineup due to external factors beyond our control. In such cases, existing tickets may remain valid for the rescheduled event or a refund can be requested.

3.2. For the safety of attendees, WingJam reserves the right to conduct security searches at the entrance and inside the event. Prohibited items include but are not limited to weapons, illegal substances, and large containers. Confiscated items will not be returned.

 

4. Liability and Privacy

4.1. WingJam will not be liable for any loss, injury, or damage sustained within the venue except in respect to death or personal injury resulting from its negligence. Personal arrangements including travel, accommodation, or hospitality relating to the event which have been arranged by you are at your own risk.

4.2. Personal information collected during ticket sales will be processed in accordance with our privacy policy available on our website.

 

5. Compliance and Feedback

5.1. Attendees must comply with all relevant statutes, safety announcements, and venue regulations while attending the event. Failure to comply with these rules may result in ejection from the event without refund or compensation.

5.2. For questions, comments, or complaints, contact us at info@savourfestival.com.

 

6. Amendments and Jurisdiction

6.1. WingJam reserves the right to make changes to these terms and conditions at any time without prior notice. Any such changes will be reflected on the WingJam website.

6.2. These Terms are governed by English law, and any disputes shall be subject to the exclusive jurisdiction of English courts. If any provision is deemed invalid, the remaining Terms will remain in effect. Savour Events Ltd does not warrant that materials on the website comply with local laws outside the UK.

 

Thank you for being part of WingJam Festival! We look forward to delivering an exceptional experience.

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